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Head - MBO, Key Accounts & Online

About the Job

In this dynamic role you will have responsibility for initiating and creating alliances with Large Format Stores (LFS), Multi Brand Outlets (MBO) for Shop-in-Shop (SIS) counters, Key Accounts, Institutional business and online stores, which include our Marketplace partnerships such as Myntra, Jabong, Amazon and Flipkart among others.

You will be responsible to grow the business further through these channel partners, with a keen eye on our business growth plan and key metrics to deliver the growth. You will have an insatiable desire to contribute to a young, energetic and fast growing brand that provides a strong platform to grow the Chumbak business across partner channels.

Role & Responsibilities

  • The Head – MBO, Key Accounts & Online is responsible to manage all aspects of the partner channel business including profitability, revenue, business and category planning, relationships with partner’s category and marketing teams to grow the business further.
  • Responsible for managing the P/L for the partner channel business and achieve the national sales targets.
  • Open and manage new doors across all channels as per business plans.
  • Maintain relationships and establish a strong rapport with all the key accounts for ensuring overall pipeline & revenue growth.
  • Relationship with our marketplace partners to grow and sustain the business is key. Engaging with the senior leadership at our partner teams along with category and marketing teams to ensure the growth of our accounts.
  • Work collaboratively with HO teams including Retail, Marketing, and Operations to deliver the strategy for the business. 
  • Co-ordinate with Category teams to ensure availability of inventory to meet the desired targets.
  • Work within allocated promotional cost and ensure effective spending in driving sales and brand building
  • Manage Accounts receivables, Responsible for debt collection and resolve all long outstanding debts.
  • Resolve customer’s trade issues, complaints and operational matters.
  • Manage the workforce across the partner channel
  • Manage and review outlets through frequent market visit and liaising with local sales teams


Desired Experience and Skills
Education : MBA, preferably from a top college.
Years of Experience : 6 - 10 years
Should have :

  • Experience in leading business expansion and growth across partner channels with LFS, SIS, Key Accounts, & online marketplaces.
  • Highly commercial with a good head for numbers and data, you should be able to derive business insights, and driving successful sales & operations for the brand across the partner channels
  • Excellent people management skills, able to drive high performance teams, proven expertise in managing external as well as internal stakeholders
  • Ability to prepare a business expansion plan for KA, MBO, Institutional & online marketplace business
  • Knowledge of the Market & Key players is a must
  • Knowledge of commercial, inventory planning is a must
  • Ability to liaison and built relationship with partners to ensure growth & smooth business flow.
  • Should be able to provide strategic leadership as well have hands-on leadership style with an innate ability to roll up the sleeves and get the work done.
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